Topps will replace eligible cards from current-year products following review.

All submissions must grade below 7 or Near Mint (NM) condition threshold for eligibility.

Submissions may be approved or denied at Topps sole discretion and are subject to parameters that may be determined by Topps on a case-by-case basis.

If a submission is denied because the card meets the NM condition policy, the collector may choose to have the card graded. Once graded, if the card falls below 7 or Near Mint (NM) condition threshold, it may be re-submitted to Topps for evaluation.

Declining to have the card graded will make it ineligible for replacement until it is graded.

“Damaged” or “defective” refers to issues arising from manufacturing, such as printing errors, creases, or warping.

Cards that meet or exceed a grade of 7 or Near Mint (NM) standards will not qualify for replacement or other remedy under this policy.

We understand that receiving a damaged package can be frustrating. Here's what to do in this situation:

Damaged Shipping Box: We apologize, but Topps can't guarantee the condition of the outer shipping box once it's handed off to the carrier.Open the Package: Before assuming damage to the product itself, carefully open the shipping box to inspect the actual product packaging inside.Damaged Product Packaging: If the box containing your Topps collectibles is damaged, take photos of the damage.Next Steps: Contact Topps Collector Support using our live chat option. Provide photos of damages along with order information.

Our team will be able to assist you further based on the extent of the damage and their policy.